Account Representative - Sales & Customer Service Specialist

Join Public Safety Savings and Loan Association Inc. as an Account Representative in the vibrant heart of Bali! This is your opportunity to thrive in a dynamic sales and customer service role, where you'll drive business growth, build lasting client relationships, and enjoy the beautiful island lifestyle. With a competitive salary of IDR 8,000,000 to IDR 12,000,000 per month, you'll have the chance to grow with one of Bali's most trusted financial institutions.

In this role, you'll be at the forefront of our sales and customer service efforts, handling everything from new account openings to customer inquiries. Our team is dedicated to providing exceptional service, and with your expertise, we can continue to exceed our clients' expectations. Whether you're a seasoned professional or just starting your career, this is the perfect place to take your skills to the next level in a supportive and rewarding environment.

📋 Tanggung Jawab Pekerjaan

• Manage and grow customer accounts, ensuring high levels of satisfaction and retention.
• Provide exceptional customer service, addressing inquiries and resolving issues promptly.
• Develop and maintain strong relationships with clients through regular communication and personalized service.
• Assist in the sales process, including product demonstrations, presentations, and negotiations.
• Monitor account performance and provide regular reports to the sales and customer service teams.
• Stay up-to-date with industry trends and best practices to continuously improve service quality.
• Collaborate with cross-functional teams to ensure seamless integration of sales and customer service efforts.
• Participate in training and development programs to enhance your skills and knowledge.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in sales or customer service, preferably in the financial services industry.
• Excellent communication and interpersonal skills, with the ability to build strong client relationships.
• Strong organizational and time management skills, with the ability to handle multiple tasks and deadlines.
• Proficiency in using CRM software, such as Salesforce or HubSpot.
• Familiarity with financial products and services, including savings and loan products.
• Ability to work independently and as part of a team in a fast-paced environment.
• Bilingual in English and Bahasa Indonesia, with the ability to communicate effectively in both languages.

🛠️ Keahlian

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